nesiona. — Terms of Service

1. About Us

nesiona. is an online retail store operated as a sole trader business. By placing an order with us, you agree to the terms set out below.

2. Your Order

When you place an order, you are making an offer to purchase. We reserve the right to decline any order at our discretion. You will receive an email confirmation once your order is accepted.

3. Pricing

All prices are listed in GBP and include VAT where applicable. We reserve the right to change prices at any time. The price you pay is the price shown at the time of your order.

4. Delivery

We deliver to the UK. Estimated delivery times are 6–12 business days. These are estimates, not guarantees. We are not liable for delays caused by customs, weather, or courier issues outside our control.

Tracking information will be provided once your order has been dispatched.

5. Returns & Refunds

Please refer to our separate Returns & Refunds Policy for full details. Your statutory rights under the UK Consumer Rights Act 2015 are not affected by these terms.

6. Product Information

We make every effort to display products accurately. However, colours may appear slightly different on screen depending on your device. Minor variations in product appearance do not constitute grounds for a refund.

7. Limitation of Liability

nesiona. is not liable for any indirect, incidental, or consequential loss arising from the use of our products beyond the original purchase price paid.

8. Intellectual Property

All content on this website — including images, copy, and branding — is the property of nesiona. and may not be reproduced without written permission.

9. Privacy

We collect only the data necessary to process your order. We do not sell or share your personal data with third parties beyond what is required to fulfill your order (e.g. shipping courier). Full details are in our Privacy Policy.

10. Governing Law

These terms are governed by the laws of England. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

11. Changes to These Terms

We reserve the right to update these terms at any time. The version published on our website at the time of your order applies to that order.

Last updated: May 2026