Shipping policy

Nesiona — Shipping Policy

Where We Deliver

We currently ship to the United Kingdom only.

Delivery Times

Destination               Estimated Delivery

United Kingdom       6–12 business days

Orders are processed within 1–3 business days before dispatch.

Shipping Cost

Shipping costs are calculated at checkout based on your order. Free shipping promotions will be displayed on the store when active.

Tracking

Every order includes tracking. You will receive a tracking number by email once your order has been dispatched. Tracking updates may take 24–48 hours to appear after dispatch.

Customs & Duties

All orders are shipped under the £135 customs threshold, meaning no additional import duties or customs fees apply to your order.

Lost or Delayed Orders

If your order has not arrived within 18 business days, contact us at support@nesiona.com and we will investigate immediately.

Important Note

Delivery estimates are provided by our courier and are not guaranteed. nesiona. is not liable for delays caused by factors outside our control, including courier backlogs or customs processing.

Last updated: May 2026